Start a Repair

Repair Order

Name: UTTECH
Address: 3556 S 5600 W Unit 4, West Valley City, UT, 84120, US
Telephone: (385) 528-6578

Fill this out and your repair is in our queue before you even walk in. We'll confirm your order, diagnose for free, and quote a fixed price before any work begins.

Not at the shop yet? This sends us a quote request. Bring the device in and the same number becomes your repair ticket.

Device & Contact Details

Fields marked * are required.

Customer Information

How did you find us? *

Name *

Phone *

Email *

Device Information

Device Type *

Brand *

Model *

How many of this device?

Only if they're the same model with the same repair (e.g. 4 identical controllers). Different devices? Add them separately on the next screen.

IMEI / Serial

Color

Accessories Included

Service Requested

Agreed Price (if we already quoted you)

Only fill this if we already gave you a price in person or by phone. Our team verifies and approves it — you'll be notified of any correction.

⚡ Rush / Priority service — move my repair to the front of the queue. A rush fee applies; we confirm the exact amount before starting.

No price yet? Leave it blank — cost is estimated after our free diagnosis, and you approve the fixed quote before any work starts.

Problem Reported *

Terms & Conditions

Please read these before submitting. They exist so there are no surprises for you or for us.

Scope of the repair

We repair only the service you request and approve. A repair does not include an inspection of the rest of the device. Example: if you request a screen replacement, we replace the screen — we do not test the microphone, cameras, speakers, buttons, charging port, battery, or any other component.
Other components may already be faulty before you bring the device in, and we have no way of knowing unless they are tested. UTTECH is not responsible for any component we were not asked to repair or test, and a fault discovered later is not evidence that we caused it.
A full device test is a separate, paid service. If you want every component checked, ask for a Full Diagnostic before or during your repair and we will quote it. Without it, only the requested repair is covered.
Electronic devices can have hidden or pre-existing damage (prior drops, liquid exposure, previous repairs, aged parts). Such damage can surface during or after any service, and UTTECH is not liable for pre-existing conditions or for parts that fail because of them.

Warranty

Service warranty: 30 days from pickup, unless otherwise specified in writing.
The warranty covers only the specific part we installed and the labor we performed — it does not extend to other components, other faults, or new damage.
The screen replacement warranty is void if the screen is scratched, cracked, chipped, bent, or shows any sign of liquid exposure or impact.
The warranty is void if the device is opened, serviced, or tampered with by anyone other than UTTECH, or if any warranty seal or sticker is broken or removed.
The warranty covers repair or replacement of the part only, and does not include refunds of labor, incidental costs, or any claim of loss of use, lost income, or lost data.

Data & device condition

UTTECH is not responsible for any data loss. Please back up your device before leaving it with us. We do not guarantee that photos, contacts, apps, saved games, or any other data will be preserved.
Water resistance is not guaranteed after any repair, even if the device was water-resistant when new.
Devices with prior liquid damage may fail at any time, before, during, or after service, and such repairs are accepted on a best-effort basis with no warranty on the outcome.
Please remove SIM cards, memory cards, cases, and personal accessories. UTTECH is not responsible for accessories left with the device unless they are listed on this order.

Authorization, pricing & pickup

The customer authorizes UTTECH to open, service, and test the device as needed to perform the requested repair, and confirms they are the owner of the device or authorized by the owner to have it serviced.
All diagnostics are free ONLY if UTTECH performs the repair. If you decline the repair after diagnosis, a diagnostic fee may apply.
Any price you enter on this form is subject to our verification. The price that applies is the one UTTECH confirms and approves; you will be notified of any correction before work begins.
Some repairs require ordering parts, and timelines given are estimates, not guarantees. We will keep you informed of any delay.
In rare cases a device cannot be repaired, or a fault is found to be beyond economical repair. If so, we return the device and charge only for agreed diagnostic work.
Devices not claimed after 30 days may incur storage fees. After 3 months UTTECH will consider the device abandoned and is not responsible for the device or its integrity.

▼ Please scroll to the end of the Terms & Conditions to continue.

I specifically understand and accept the Scope of the Repair. UTTECH repairs only the service I requested and does not test or warrant any other component of my device. Faults found later in components I did not pay to have tested or repaired are not UTTECH's responsibility. I have read and agree to all Terms & Conditions above. * I consent to sign this repair authorization electronically. * I understand I may instead request a paper copy to sign in the shop at no cost, that I may withdraw this consent before submitting, and that a copy of these terms will be emailed to me for my records.

Type your full legal name as your electronic signature *

By typing your name you are signing this repair authorization. This has the same legal effect as a handwritten signature under the U.S. ESIGN Act and Utah's Uniform Electronic Transactions Act. We record the date, time, and version of the terms you accepted.

Stay in the loop

Yes, I'd like to hear from UTTECH. I give UTTECH permission to send me marketing and promotional messages — such as repair specials, seasonal offers, and news about new services — by text message (SMS) and email at the phone number and email address I provided above, including messages sent using automated technology.

Consent is not a condition of any purchase or repair — your repair is handled exactly the same either way. Message frequency varies (typically no more than a few messages per month). Message and data rates may apply. You can opt out at any time by replying STOP to any text, clicking unsubscribe in any email, calling us at (385) 528-6578, or asking us in the shop. Reply HELP for help. We never sell or share your information.